Privacy Policy

CONTECH GROUP Ltd. (“CONTECH”, “we”, “us”, “our”). Registered office: 62 Camden Road, London, England, NW1 9DR, United Kingdom. Regional operations: Magjistrala Prishtinë–Lipjan, Km10, 10500 Graçanicë, Republic of Kosovo. Email: [email protected].

This Privacy Policy explains how CONTECH collects, uses, shares and protects personal data. We are committed to processing personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the EU General Data Protection Regulation (Regulation (EU) 2016/679) where applicable, and the Law on Protection of Personal Data of the Republic of Kosovo (Law No. 06/L-082).

1. Who is the data controller

CONTECH GROUP Ltd. is the data controller responsible for your personal data. For data-protection queries, contact us at [email protected]. Where required, we will appoint a Data Protection Officer (DPO) and publish their contact details.

2. Personal data we collect

• Contact & enquiry data — name, company, email, telephone and message content when you contact us or submit a form.
• Recruitment data — CV, work history and related information when you apply for a role.
• Technical data — IP address, browser type, device and usage data collected via cookies and analytics.
• Supplier & partner data — business contact and due-diligence information.

3. How we use your data and our lawful basis

We process personal data on the following lawful bases: consent (e.g. marketing, non-essential cookies); contract (to respond to and manage enquiries and engagements); legal obligation (compliance, health & safety, tax); and legitimate interests (operating, securing and improving our business and website), balanced against your rights.

4. Sharing your data

We may share data with trusted service providers (IT, hosting, analytics), professional advisers, project partners and public authorities where legally required. We require all processors to safeguard data under written agreements. We do not sell personal data.

5. International transfers

Where data is transferred outside the UK/EEA (for example between our UK and Kosovo operations or to service providers), we apply appropriate safeguards such as adequacy decisions or Standard Contractual Clauses.

6. Data retention

We keep personal data only for as long as necessary for the purposes described, to comply with legal obligations, and to resolve disputes. Recruitment data is retained for a limited period unless you consent to longer retention.

7. Your rights

Subject to applicable law, you have the right to access, rectify, erase, restrict or object to processing, to data portability, and to withdraw consent. You also have the right to lodge a complaint with a supervisory authority — the UK Information Commissioner’s Office (ICO), the relevant EU supervisory authority, or the Information and Privacy Agency of Kosovo.

8. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure.

9. Changes

We may update this policy from time to time. The current version is always published on this page with its effective date.

10. Contact

For any privacy matter, contact [email protected].